Refunds & Returns

Xcellerate35 Refunds and Returns Policy


(Note: Some Exceptions May Apply*)

All Returns Are Subject to Processing and Handling Fees Which Vary Depending on Your Original Order. If You Decide to Cancel or Return Your Order, You Will Be Responsible for The Cost of Return Shipping.

For Return Information, Please Call Customer Service At


Between 8:30 A.M. and 5:30 P.M. Monday to Friday, EST or Email Us at

to Get a Return Authorization Number & Return to Address.


* Due to Health and Sanitary Reasons, We Cannot Accept Anything Back That Has Been in Direct Contact with A Human’s Body (i.e. Apparel, Masks, Beauty Products).